People without proper OpenGL drivers

[Simon Felix]

Hi there

we added crash logs to our game recently. Now that I can get some statistics of common problem I start to realize what the most common problem is: Some people didn't install a "proper" graphics driver with OpenGL support.

Right now we just show a message box telling people that they should install a graphics driver. But I guess this problem only affects people which don't know how to install a OpenGL driver.

What is your strategy? Simple error message? Do you have a guide how to do this? Is there anything like GLsetup in the old days? Do you distribute a D3D wrapper with your game? Other ideas?

Cheers,
Simon

[Simon Felix]

After reading trough some logs I realized that *not a single person* successfully fixed the problem. We scare them all away with our message box...

[Matzon]

Cas mentioned a similar problem with his game on steam. Steam has a button that will help you get the correct drivers or something. Seems to make a world of difference.

[Fool Running]

I would guess that people don't want to read about how to do it, but would rather just click a button and have it done for them.
Lazy users.

Truthfully, though, there is a lot of truth in that. If programs don't "just work", then they'll find something else.

[Simon Felix]

Yes, 100% ack. But so far I couldn't find a one-click-solution to the problem. Some years ago there was an application called GLsetup that was just 1MB or so and that downloaded and installed proper drivers for most cards. It's no longer maintained and supports only older Windows releases...

What do you do? Show an error message? Crash?